The number on the bill and in the toggle-tip is split into 4 groups, so I thought I would enter them in the same way with spaces between the groups, in case that was important.
Upon submitting the form I received the following reprimand:
If I'd entered letters instead of numbers, or not enough numbers then fair enough, but I had entered the right number of digits. It shouldn't have been necessary to hold me up because I'd entered spaces, which the example suggested to me I might need. The spaces should have been automatically removed. Computers are good at this kind of massaging — it's not difficult to program them to do it.
As developers we should do our best to displace complexity from the user to the software where possible. In Giles Colborne's words:
Let the computer take on some of the responsibility for structuring the data and you'll simplify the user experience.Back to the top